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Jennifer Ballheimer, Scott Taylor & Keith Carlson
RMLO NMLS 143750 / RMLO ID 1083832 / RMLO ID 935853

o: (501) 812-5626
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5201 Jerry Drive,
Little Rock, AR 72223
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Refinance Guide

When is it best to refinance?

Thinking about refinancing your home? Below are important factors to consider when making your decision. If you have any questions concerning the home loan process, please contact your Premier Home Mortgage Loan Expert who is on standby ready to assist you with your home mortgage needs.

Download the Refinancing Guide Refinancing your existing mortgage offers many benefits. When you choose to refinance your mortgage you are replacing you existing mortgage with a new one - with new terms, conditions and closing costs. A clear understanding of the refinancing process will help you evaluate whether or not it may be a good idea for you. One of our experienced Loan officers can assist you in determining if a refinance is right for you.

Step 1: Is it time to refinance? If mortgage prices are falling or your home has appreciated in market value, you may consider refinancing your mortgage. Generally speaking, one or more of the following conditions needs to be present before you should consider refinancing your mortgage: Falling Mortgage Interest Rates-

  • Mortgage interest rates are falling.
  • Your home has significantly appreciated in market value
  • You’ve been making payments on your original 30-year mortgage for less than 10 years.

In a falling mortgage interest rate environment, refinancing can offer homeowners two potential benefits that can help reduce your total borrowing costs over time: Rising Home Prices -

  • Lower your monthly payment while maintaining the same or similar repayment term as your original mortgage.
  • Shorten your repayment term while maintaining the same or similar payments to your original mortgage.

If your home has experienced a dramatic increase in market value, refinancing can help you take advantage of the increased equity in your home. For example, refinancing may help you in paying off a high level of consumer debt.

The Early Years of Your Mortgage - Refinancing usually makes the most sense in the early years of your mortgage, when payments are primarily going toward interest. In the later years of your mortgage - as you begin to pay more principal than interest - you may be better off keeping your original loan. Remember, refinancing will give you a brand new mortgage to pay off and will take you back to the beginning of the cycle in which you are paying mostly interest.

Step 2: Assessing Your Needs When refinancing your mortgage, you may have the opportunity to take “cash out” of your home equity. To receive a one-time cash payment during the refinancing process, you’ll need to get a loan for more than you owe on your principal mortgage balance. Remember that with a cash-out refinancing, you are also increasing your overall level of mortgage debt. Cash-out refinancing is often used to consolidate high-interest, nondeductible debt. It has the potential to reduce your overall monthly payments because: In addition, you could use cash-out refinancing for nonrecurring expenses - such as purchasing a car, paying for a wedding or financing an education - that might otherwise require you to borrow funds at a higher nondeductible interest rate.

  • Your mortgage interest rate is likely to be lower than credit card rates or other types of bank loans
  • Your mortgage interest may be tax-deductible, while your credit card interest is not

Consider Your Options - If your home is an important part of your total net worth, consider all your options carefully before taking cash out of its equity. Consolidating debt and then taking on new consumer debt will simply increase your overall liabilities, while potentially giving you a false sense of financial security. If you are considering cash-out refinancing to pay educational expenses, you can take advantage of state and federal education loan programs that also offer tax-deductible interest.

Step 3: Getting Organized Getting ready ahead of time will help the refinancing process move quickly and smoothly. Take the following steps before you begin. Review Your Credit History - It’s a good idea to understand your credit score and review your credit history at the beginning of the process. Remember: Even if you have less-than-perfect credit, you may still qualify for a mortgage. Gather Your Financial Records - Premier will require specific records to approve and process your loan. Here’s a look at the documentation that you will need to get started. Consider Your Loan Options - A general idea of the types of loans available will help you determine what loan suits you best. Your Premier Loan Officer or Account Executive can help you choose the right option.

Step 4: Contact Us Before refinancing your mortgage, speak to Premier Nationwide Lending Loan Officer. He or she can provide you with valuable advice about the refinancing process and help you consider all of your options. Your Loan Officer can help you find the perfect loan to fit your needs, explain mortgage rates and discount points and help you go over all of your financing options.

Step 5: Benefits For Premier Nationwide Lending Mortgage Customers As a valued Premier Nationwide Lending customer, you will experience the convenience you deserve with a mortgage lender you can trust. The Partner You Trust - By choosing Premier Nationwide Lending you will be working with a partner you can trust. We are committed to providing you with the highest standard of service throughout your loan process.

Step 6 - The Road to Closing At closing, your new mortgage documents are signed. Your Loan Officer will help you create a reasonable estimate of how long it will take to complete the whole refinancing process.

Lock In Your Interest Rate - At some point, before closing, you’ll need to select a loan type and lock in your interest rate. This will protect you from interest rate increases that may occur during the refinancing process.

The Closing Process - A team of dedicated experts work together at Premier to deliver great service and ensure that your refinancing is processed quickly, accurately, and efficiently.

  • A loan officer will review your information and request any additional documentation that may be required.
  • An order will be placed for a property appraisal, a survey of property boundaries, a flood determination, a title search and title insurance.
  • The underwriter will review all your information and grant a final approval on your loan.
  • Finally, the closing agent will assemble the closing package and ensure that all fees and other closing payments are accurately documented.
  • In most cases, the closing agent will establish an escrow account for payment of necessary insurance and real estate taxes.
  • As the final step, the closing agent authorizes the mortgage funds for disbursement. Typically, either your closing agent or your loan officer will contact you to schedule a date and time for the closing.

Residential Mortgage Loan Originators

While we have available all of the typical loan products such as FHA, VA, Conventional and USDA and many Down Payment Assistance products, where we differentiate ourselves from other Mortgage Loan Officers, is by staying focused on providing excellent client service.

As dedicated mortgage professionals, we will be there for you every step of the home buying process. From selecting the right home loan product that suits your life stage and financial means, to providing real-time loan status and communication between you, your real estate agent, the title company and our office, to being able to answer all of your questions during the life of your mortgage, we are committed to making you feel you are our #1 priority!

Loan Center


What you will need to ensure a smooth home mortgage process.

Loan Options

There are several loan options available when purchasing a home.

Down Payment Assistance

Find out more about special programs and who qualifies.


Wondering how much you can finance?


As a closer/Manager at a title company for over 12 years, I have had firsthand knowledge of the difference in the home purchasing experience when a buyer has a “good” lender and well, the ones that are not so good. So when it came time for my son to buy his first home, of course I wanted the BEST for them. They got that with Jennifer Ballheimer. I previously had worked with Jennifer on other loan closings. She was pleasant to work with, kept me informed of progress, closed on time and her customers were happy when they got to me which made my job easier. We were kept informed of every step on my son’s home purchase. All of it was handled by email/phone and it could not have gone easier or more pleasant. My nephew and wife are now using Jennifer for their home purchase. Thank you Jennifer, you are awesome!

Sherrie P., Pine Bluff, AR

My husband and I considered/ desired to purchase a home for quite some time, but the horror stories concerning the process caused us to remain hesitant. (As well as working with others who sorta “dropped us” along the way). I made a comment to a local realtor concerning my fears, and she assured me that she knew of someone who would make the process not only painless, but a worthwhile experience. I must say I was pleasantly surprised. I called and got her right away and within 24 hours she told me exactly what we needed to do. To have someone to work with that ALWAYS answered our phone calls and responded to emails within minutes was awesome within itself. She was eager to help and made us feel comfortable in asking questions that may have seemed trivial to most people and was not at all restricted to the 9-5 timeframe and never made us feel as though we were intruding on her “personal” time. Once we found a home that we absolutely LOVED, we closed in approximately 3 weeks. She is simply a joy to work with, her professionalism is impeccable, and it is evident that it’s because she genuinely cares about those who are depending on her to assist in what could be a very stressful process.

William and Tonya S., Pine Bluff, AR

Jennifer Ballheimer came highly recommended by my father-in-law and I can tell you that I now know why. Jennifer is extremely knowledgeable and has the uncanny ability to answer questions in the way that those that may not be mortgage professionals can understand. Her prompt responses to my questions and individual attention to my concerns made me feel like I was the only customer she was working with. She is very well organized and detail oriented while makes the entire process virtually stress-free. I would give her a A+++ rating because of her dedication to be a customer service minded professional!

Clint S., Little Rock, AR

I would like to brag about the experience I had with working with Jennifer Ballheimer. Jennifer quickly preapproved us and would call to check in with us from time to time to see how our home search was going. We found a house we wanted, but it was not with a realtor. I called Jennifer and she said it was no problem, that she could walk me through the loan process. Due to me being on the road and away from phone access, it was great to communicate through email. We ask what felt like 100s of questions and Jennifer never hesitated to answer any questions promptly and in a way any “lay-person” would understand.

Jason & Ashley B., Rison, AR

I am very detailed and particular when it comes to business and I don’t miss much. You are vey detailed and don’t miss ANTYHYING! I just wanted to let you know how much I appreciated your help in making yourself always easy to contact. You are a consummate professional and know your job very well. If I need some type of mortgage service in the future you will be the first person I contact.

William P., Pine Bluff, AR

Especially for "first time" home buyers, our experience with Jennifer was very impressive. Whenever Jennifer needed something she would get me a "list" of everything needed instead of going back and forth. And, if we needed something we could call her at any given time and she would answer or call me back. Again, we were extremely pleased with her attitude and her knowledge and kindness throughout this whole process which made it less stressful for us! We really appreciated everything Jennifer did for us so we recommended her to a friend of ours and they used her as well and he was very pleased with her too. It's been a year and I still have her card on my refrigerator. Thanks Jennifer

James and Lora B., Rison, AR

A co-worker recommended Mrs. Jennifer Ballheimer to us as we started the process of purchasing our first home. We have tried other banks and brokers but had no luck since we were just over the credit threshold but had a good income to debt ratio. We got pre-approved within hours of submitting the application and the started the process. Mrs. Jennifer kept us informed with every aspect of the loan process. I communicated everything via email with her since I have a busy job and figured emails was best since it kept a trail of every question and document. I would highly recommend Jennifer for your housing financial needs.

Levi A., Little Rock, AR

Our recent experience buying a house was certainly a challenge with all the new rules in place on getting a mortgage. Jennifer made this challenge as smooth as anything we ever experienced. Her attention to detail and her attention to schedules for getting things accomplished certainly impressed us very much. She left “no stone unturned” as we completed all the documents for closing day. That became clear as the underwriters breezed through all the documents in a few short days. Jennifer came highly recommended by our real estate agent and we certainly were thankful for the recommendation.

Gerald & Sue M., Fairfield Bay, AR

Jennifer Ballheimer was very knowledgeable and helpful during the purchase of our new home. She always responded immediately to any concerns or questions we may have had. The closing was performed quickly and was made convenient with our work schedules. She was a great pleasure to work with!

Charles & Marisa H., Pine Bluff, AR

A Co-worker recommended Jennifer to me when my husband and I were looking to refinance our and especially remarked on the seed and efficiency we were sure to experience. We were not disappointed. Jennifer was quick to reply to all our questions and communicated quickly via email. It made the process easy for me to accomplish during the work day. The only trip I had to make was to closing. Jennifer took time to explain all our options/scenarios to us in a way that was easy for us to understand and made the right decision. Months later I needed a form to file our taxes and Jennifer emailed it to me within minutes! I would recommend Jennifer to anyone looking to refinance or purchase a home.

Amanda A., Little Rock, AR

I recently purchased a home with the help of Jennifer Ballheimer. It was basically effortless on my part. I was out of the country for more than half the transaction and I was amazed at the response time to my emails day or night. If there were any delays with inspectors, title companies etc she would email them daily and attaché my email so I would always know what was going on. My credit score was a little less than average and she was quick to get me the best rate and loan that suited me. I would definitely recommend Jennifer to anyone without a second thought!

Greg H., Pine Bluff, AR

To have a loan officer like Jennifer is having someone on your team that is a comprehensive, knowledgeable person. I say that Jennifer is a live working knowledge of what works for each individual she meets. I recommend Jennifer to make all my dreams and friends’ dreams come true.

Willie & Shirley A., Pine Bluff, AR

I dreaded refinancing my house, but Jennifer took care of everything. I never had to leave the house! She emailed all the documents and whisked me through the process. My house payment went down by $200 a month. I'm so gad I did it.

Jim and Laura F., Little Rock, AR

I was referred to Jennifer to buy my first home. I have always heard that buying a home was one of the most stressful events to go through. Going into it with that on my mind I was completely amazed over how stress free and easy it was for me. Being in the military and traveling all the time made my whole process via email or phone. I was updated every time there was a change and randomly just to let me know what was going on. She explained things to me in words that even I would understand. I had a deadline and she beat it by 5 days. I would highly recommend to everyone.

Clifton D., Sheridan, AR

I just wanted to take a moment to praise you for your hard work for helping us purchase our first home. It was scary and carried a lot of uncertainty, but you guided us masterfully through the process. All we had to do we keep calm and wait for closing. From the moment we started talking; you diligently pursued our preapproval and then continued working hard until the moment our papers were signed. I cannot say enough how much we appreciated your availability how quickly you responded to email/phone calls and the extra mile to make sure we were taken care of fairly.

Jonathan E., Cabot AR

Jennifer Ballheimer guided my husband and I into our new home back in 2007. We have since refinanced our home twice with her. Anytime interest rates would drop, Jennifer informed us. She went above and beyond to get us the best results. We had a TON of questions and she patiently answered them all. I would recommend anyone to her.

J.T and Lakeia L., Little Rock, AR

We recently purchased what we consider our dream home. We were referred to Jennifer by our real estate agent. We didn’t have the perfect file and background to work with, but Jennifer really worked with us. She gave us tips that improved my husband’s credit and offered to help my brother out who was purchasing the home we were selling. She was always good with getting right back to me and staying on top of our process. I would recommend her to anyone purchasing a home.

Amber & Jeremy O., Rison, AR

I have worked with Jennifer Ballheimer on more than one occasion and have always had a positive experience. Jennifer is very knowledgably about the process, easy to work with and extremely professional. She kept me informed in each step of the process and quick to respond to all calls and questions. This process went very smoothly and I didn’t have to do anything other than provide Jennifer with the information she asked for. I just had to show up to closing. I have recommended both family and friends to her and will continue to do so.

Shelly D., Conway, AR

I am a first time home owner thanks to Jennifer Ballheimer. My experience with Jennifer was amazing. She took me under her arms and showed/informed me of everything I needed to know as a first time home buyer. Her showing me the do’s and don’ts helped me out a lot. My credit score was not the best when I came to Jennifer, but she gave me pointers to get my score up. Even after all that, she made it so I didn’t have to spend a dime out of my pocket a closing. There is no doubt in my mind that I would definitely recommend Jennifer to anyone buying a home.

Herbert B., Little Rock, AR

Jennifer is an absolute angel!! She helped us purchase/finance our new home. Any questions we had, she was quick to answer us & in a way we could easily understand. This is the first home my mom has purchased & we were not very knowledgeable of what to do, but Jennifer made an overwhelming situation very simple for us! We will recommend Jennifer to everyone we know! Thank you & God bless!

Nancy A., Pine Bluff, AR

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